We’re Here to Help

Contact AVELUNE

Need help with an order, digital download, or crochet pattern? Send us a message and we’ll be happy to help.

Send Us a Message

How Can We Help?

Contact Information

We’re Happy to Help

Email Support

Prefer email? You can contact us directly at:

Response Time

We normally respond within 1–2 business days. During holidays or busy periods, replies may take a little longer.

For Faster Support

Please include:

  • Your order number
  • Email used at checkout
  • Name of the purchased pattern
  • A clear description of the issue

Digital Pattern Support

Having Trouble With Your Download?

Visit our Download Help page for step-by-step instructions on accessing, opening, and saving your digital crochet pattern on iPhone, Android, tablet, or computer.

Visit Download Help →

AVELUNE sells digital crochet patterns only. No physical item will be shipped.