Contact information

CONTACT INFORMATION

Last updated: September 21, 2026

AVELUNE is operated by MINH HUY LLC.

CUSTOMER SUPPORT

For help with an order, digital download, payment, or crochet pattern, please contact:

Email:
avelunehandmade@gmail.com

We normally respond within 1–2 business days.

During holidays, promotions, or periods of high order volume, response times may be slightly longer.

FOR FASTER SUPPORT

Please include:

• Your order number
• The email address used at checkout
• The full name of the purchased pattern
• A clear description of the issue
• A screenshot of any download or error message, if applicable

DIGITAL DOWNLOAD SUPPORT

AVELUNE sells digital crochet patterns and downloadable PDF files.

Unless specifically stated otherwise on a product page, no physical item or finished crochet product will be shipped.

If you have not received your download:

• Check your spam or junk folder
• Check your Promotions or Updates folders
• Search your inbox for “AVELUNE”
• Confirm that your payment was successfully completed
• Confirm that you are checking the same email address used during checkout
• Visit our Download Help page for additional instructions

PRIVACY, COPYRIGHT, AND LEGAL REQUESTS

For privacy requests, copyright concerns, intellectual property matters, or other legal inquiries, please email:

avelunehandmade@gmail.com

BUSINESS INFORMATION

Brand:
AVELUNE

Legal Entity:
MINH HUY LLC

Business Mailing Address:

MINH HUY LLC
1500 N Grant St
Ste N
Denver, CO 80203
United States

BUSINESS ADDRESS NOTICE

The address above is a business mailing address.

It is not a retail store, customer walk-in location, physical product return center, or crochet workshop.

Please contact us by email before sending any correspondence, documents, or materials.